Terms & Conditions.

1a. Please read through our Health and Safety Policy and Rules & Regulations below regarding safety etiquette whilst at the farm. It is important, and of the consumer’s responsibility, that all family members or guests accompanying the rider(s) have an understanding of this policy.

1b. Belmont Farm does not hold any liability for rider injury, personal item loss or personal property damage at Belmont Farm. 

1c. All riders and guests understand that riding is a risk sport, and have ensured they have effective personal safety equipment to ride and handle horses (these items are outlined below in the Health and Safety Policy).

1d. Belmont Farm aims to match each rider appropriately to their mount based on the information the rider has provided us with. Belmont Farm will not be liable for any miscommunication from the rider or guest regarding their experience with horses. 

Payment, Refund & Cancellation Policy

Payments: 

2.1  All lessons are to be paid for in advance to confirm booking.

2.1a Termly lessons are invoiced via email alongside the public school terms in New Zealand or on a payment plan basis as agreed in writing.

2.2.  Failure to pay for your lessons will mean that your space in the lesson is forfeited, and passed on to another rider. 

2.3 All lessons are non-refundable.

Cancellations - By Belmont Farm or by The Student:

When we make a cancellation:

2.4a Should Belmont Farm cancel a lesson, we aim to organise a catch up lesson for the class effected. If you are unable to make the scheduled catch up lesson, a credit or refund for that lesson will be offered, based on your preference.

2.4b The student/parent will notify us in writing if unable to make the rescheduled lesson time. This is important so we may log this on the roll in our allotted admin time.

When a student makes a cancellation (is unable to attend a lesson):

2.5 Private lessons cancelled within 24 hours by a student are able to be rescheduled or held in credit.

2.6 Belmont Farm do not hold group lessons in credit if you are unable to make it for any reason.

2.6a We endeavor to offer a make-up lesson when possible, but we cannot guarantee this due to the schedules of our unicorns.

2.6b If we are able to offer that lesson to another student on our roll as an ‘extra’ lesson, we will notify you, and you will not be required to pay for that lesson.

2.7 Belmont Farm require students/parents to provide a 2 week notice period if they intend to no longer attend lessons at Belmont Farm.

2.7a Should a student have an injury, illness or family emergency in which they are no longer able to hold their place, a 2 week notice period as above will apply.

If you have any questions at all regarding the Terms and Conditions outlined above, please contact us.

Health & Safety Policy

Possible Accidents and Injury

1a. All riders understand that riding and handling horses is a ‘risk sport’, and all riders and guests enter the property at their own risk.

1b. Horses as herd animals have a flight response, so calm and caution should always be in practice around any horses at Belmont Farm.

• No yelling, screaming, erratic behavior or running.

• Always have anticipation of biting, kicking or spooking.

• Practicing common sense.

1c. Suitable equipment as outlined in section 2 should be worn by all riders, and in some cases, guests.

1d. As a farm containing stock, Belmont Farm has all the health and safety risks you would expect on a working farm in New Zealand, which may include but is not limited to:

I. Electric fencing.

Ii. Farm vehicles, horse floats turning.

Iii. Dogs.

iV. Large breed stock.

V. Culverts, ditches, waterways and flooding.

VI. Falling tress, branches.

VII. Slippery, low grip areas i.e. wet concrete or muddy areas.

VIII. Slow moving vehicles of guests within the parking area.

2. Children under 16 years old at Belmont Farm:

2a. All accompanying children and guests under 16 years of age must be in the care of an adult at all times. There are MULTIPLE hazards for young children at Belmont Farm.

2b. No child under 16 years of age is able to come onto the yard (where the horses are tied) without a Belmont Farm staff member.

2c. All those over the age of 16 years old are considered adults at Belmont Farm.

3. Accident Policy

3a. In the event of an accident at Belmont Farm, an Accident Form will be filled out by the relevant staff member to ensure administration of the event to assist with any ACC application.

3b. A certified first aid Belmont Farm staff member will be onsite during opening hours.

3c. The first aid kit is located in the tack room underneath the whiteboard.

4. Appropriate Clothing and Footwear

4a. Rider Wear.

1. Approved, fitted safety helmet.

2. Riding boots, with a small heel.

3. Long trousers.

4. Wet weather gear if applicable.

5. Gloves.

6. We strongly recommend all students wear back protectors.

7. Back protectors are essential for jumping in paddocks.

8. Covered shoulders.

4b. Guest Wear.

1. Closed toe shoes, ideally gumboots - not sandals or flip-flops!!

2. Wet weather gear if applicable.

Rules & Regulations

• Dogs are not permitted to be brought onto the property without prior permission. 

• When entering the property, shut the gate before parking up. The road is extremely busy,  and this simple action limits risk for dogs, children, stock and drivers. 

• Helmets MUST be worn while riding and leading horses at all times. No exceptions.  

• Children MUST be actively supervised at all times. There are numerous hazards such as  waterways and electric fences.  

• All facilities are used at your own risk. 

• Students will take full responsibility for any guests they have visiting the property. Guests must  be advised of the rules, regulations, and hazards. 

• No vehicles are permitted anywhere other than the driveway and must be driven at a safe  speed. 

• All gates to be closed at all times. Please do not leave any gate open without prior permission. 

Please take time to also look at an agree to our Student Code of Conduct.

Have a great time at the farm, and stay safe :)